A mobile-first purchase journey for a digital insurance aggregator.
Manual, agent-dependent insurance workflows replaced with a fast, self-serve mobile journey across product categories.
- Client
- A leading fintech insurance aggregator
- Industry
- Insurance & fintech
- Practice
- Mobile and product engineering
- Platform
- Flutter for iOS and Android
The challenge
The aggregator relied on manual workflows for insurance product selection and purchase. The process was slow and opaque for customers, and conversion suffered against competitors that already offered mobile-first journeys.
What we did
- Designed and built a hybrid mobile application in Flutter for iOS and Android.
- Created a journey for customers to discover, compare and buy insurance products across multiple categories.
- Integrated third-party insurer APIs over secure REST connections.
- Set up automated release pipelines for both app stores.
The impact
The client reported a conversion improvement of 40% or more and an onboarding flow up to 60% faster, turning a manual, agent-dependent process into a fully self-serve digital journey.
Outcomes as reported by the client. Results depend on scope, environment and starting maturity. Client names are withheld under confidentiality.
Technologies and disciplines
- Flutter
- Dart
- REST APIs
- Firebase
- Fastlane
- TestFlight
- App Store
- Google Play
Related capabilities
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