Thinking for leaders who build capability.
Practical guidance on global capability centres, reliability, cloud and AI economics, and finance operations, from the teams who run them.
How to set up a global capability centre: an operating playbook
A global capability centre (GCC) can become one of the most valuable parts of an enterprise, or an expensive offshore office. This playbook sets out the decisions that separate the two, in the order leadership teams need to make them.
10 October 2026 · 12 min readRead the article Global capability centres · ComparisonGCC as a service or build-operate-transfer: which fits a mid-size company?
Mid-size companies setting up their first capability centre usually choose between two partner-led models. Both get a dedicated team working quickly. They differ in who owns the centre, and when.
10 October 2026 · 7 min readRead the article Cloud and AI · FinOpsAI FinOps: keeping cloud and AI spend under control
AI workloads change the shape of cloud spend. Costs move with usage rather than capacity, and they can rise faster than anyone notices. FinOps practice adapted for AI keeps that spend visible, owned and tied to value.
10 October 2026 · 7 min readRead the article Finance and AI · GuideAI in finance and accounting: where finance teams get real value
Most finance leaders now have AI on the agenda. The teams getting real value start with well-defined processes, keep people accountable for every decision, and build the controls in from the first day.
10 October 2026 · 7 min readRead the article Reliability · GuideManaged SRE: what to expect from a managed site reliability service
Managed SRE puts a specialist team in charge of the reliability of your critical services. Done well, it brings measurable service levels, calmer incidents and engineers freed to build. This guide sets out what a good service includes and how to judge one.
10 October 2026 · 7 min readRead the articlePlanning a capability centre?
Start with a capability assessment of one function. You keep the findings, with no commitment.